Customer support services officer

Job Title: Customer Support Specialist – International Job Overview: Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Location: Karachi, Lahore & Islamabad Salary: Up to PKR 55,000 Working Hours: 9 Job Shift: Rotational Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Perks & Benefits: • Medical Insurance • Permanent Employment Status • Provident Fund • Internal Job Opportunities • Annual Leaves • Leaves Encashment • Referral Bonus • Company Pick & Drop Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International Website https://www.ibex.co/pakistan no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

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We are looking to hire 3 post of customer representative officer for our office whose deals power generator sales and services. Our office is in main market gulberg Lahore, good salary package with increment and bounas so email us your CV at ahadk6012@gmail.com or Whatsapp 03044516012. yes -- OK for recruiters to contact this job advertiser. yes -- Phone calls about this job are ok. Yes – This message may be reposted elsewhere. Telecommuting is ok.

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