Customer support engineer

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The Software Engineer is responsible for the layout design and coding of module, plug-in and views. He/she make sure it fulfills the requirement of the client. He/she figures out the technical and graphical aspect of the product in addition to unit testing, quality and re-usability. Job Description • Develop the programming code from scratch or utilizing and adapting the existing functionalities of the software to meet the business requirements. • Interpret written business requirement and technical specifications documents. • Design the MVC architecture of customized PHP product. • Building and maintenance of the core product. • To resolve customer’s live issues as advised by Team Lead as and when required. • Determine gaps in any functionality that the product may require and developing content based on the practical approved layout. • Identifying the content type that the deployment server will host and ensuring the compatibility with the programming requirements. • Responsible for the design of company web pages, including graphics, animation and functionality. • Can assist the Team Lead in the planning of overall company strategy regarding product development. • To monitor web server and site technical performance • Understand the existing software application and build competency • Any other task assigned by the employer. Requirement for the Job Education: • Degree in Computer Science from a reputed University. Experience: • Minimum 3 years PHP programming experience. Personal Competencies: • Excellent spoken and written Communication skills • Ability to follow proven development methodologies and design method. • Analytical and organizational skills and detail oriented • Able to prioritize and meet deadlines under pressure • Self-driven and self-motivated • Organizational & time management skills • Able to take initiative and work as a team • Willingness to support several projects at one time Technical Skills: • Strong database knowledge, specifically MySQL knowledge. • Knowledge of Ajax, Java Scripts and XHTML coding is highly desirable. • Black Box Testing the product and identifying the issues and hitches. • Can write automated unit test cases • Strong grip on database triggers, cursors and views with proven track experience. • Good command on Web Service (server and client). Should have work on REST or SOAP version integration. • RIA based application knowledge and clear concepts. • Can interact UNIX based servers via command line. • Able to code directly on command line. • Good experience in database designing and maintenance. • Good ability to compare multiple software life cycles and its implementation. • Awareness of new tools to improve function and quality of software. Views: 596
Lahore (Punjab)


Job Description · Extensive experience in CCVP· Troubleshooting and Maintenance of Cisco Call Manager. · Administration of Cisco VoIP devices IP Phones, Call Manager (3.x, 4.x, and 6.x), Gateways and Gatekeepers. · Troubleshooting and Maintenance of IPSLA Routers and Voice Gateways.. · To Implement CISCO Call Manager Express and Cisco Unity Express, Cisco Switches. · Maintenance of WAN Network for customers ensuring proper QOS settings for voice and video. · Experience in LAN/WAN Networking, specifically on Cisco Platform, and to some extent in Extreme LAN technology. · Design expertise in VoIP networks Cisco, Avaya, Nortel Passport and IP Unity. · Design/Implementation and troubleshooting of Cisco Unified Communication · Coordinating and with different Service Providers like for WAN connectivity. · Coordinating with Cisco TAC for escalated issue and performing troubleshooting with TAC engineers. · Responsible for Uptime on Infrastructure side. · Backup and Restore Operations. · Installation & Configuration of CCM servers & Voice Gateways (3845) · Configuring call control protocols on Voice Gateways H.323, MGCP and SIP. · Maintain Established SLA's with customer and client. · Responsible for maintaining all the SLA's with operations. · Design and implementation of IVR scripts based on the business unit requirement · Must have strong working experience with signaling protocols, Routing & Switching fundamentals. · Cisco TelePresence Infrastructure devices, Cisco TelePresence Multipoint Switch and Cisco TelePresence Server.· Understand the Market Level Requirements.· Produce high level design options to meet market level requirements Options to include: Ø Possibility to add new components to existing network infrastructureØ Re-using existing network infrastructureØ Innovative ways like splitting business needs into incremental changes to existing systems With relevant Pros and Cons keeping in mind the importance of having good network · Very strong strategic, analytical, and communications skills.· Self-starter, who can drive activities assigned with minimum assistance.· Expertise with video (H.264, H.263, H.239, BFCP), VOIP (SIP,SIP-I, SIP-T, H.323), IP Telephony concepts· Experience with Cisco Unified Call Manager, Cisco TelePresence Manager, Cisco SBCs· Knowledge of traffic management and optimization - traffic shaping, classification, policing, queuing, scheduling· Experience with network management, performance measurement, fault management and access security.· Basic understanding of routing protocols (BGP, OSPF, EIGRP, HSRP, VSRP, etc.) to be used in project implementations· Basic knowledge of Layer 2 network design and standards, including Ethernet WAN technologies· Basic understanding of NAT/FW traversal/Load Balancing needs · Basic understanding of MPLS· Strong willingness to learn concepts outside area of expertise (e.g. Network Routing/Switching/Security) Desired skills Ø CCNA, CCDA, CCVP CCNP, CCSPØ Hand on Protocol SIP,H323,CUCMØ Carrier and enterprise network architecture, implementations, testing and integration.Ø Includes large-scale VoIP and video networks. Ø Cisco Unified Communication Manager Ø Cisco Unified Contact Centre Express Ø Cisco Call Manager Express, Cisco Unity Ø Cisco Unified Presence Server Ø Cisco Video Communication Server Experience Ø 5- 8 Years Industry Type Ø Telecommunication, Infrastructure Role Ø Project delivery engineer /L2,L3 Customer Support Engineer Note; 2 to 3 year Experienced will not considered. Sorry.. Views: 507
Lahore (Punjab)


Type of Job: Part Time Company Name: any Function: IT Designation: NETWORK ENGINEER Education: Bachelor’s Degree Experience: 3-5 years Salary: Willing to Relocate?: Yes MUHAMMAD YOUSUF FLAT NO 1, JAMNIZAMUDDIN PLAZA OPP, MAKKAH MASJID, ALBELA CHOWK CONTACT: - OBJECTIVE PC/NETWORK SUPPORT ENGINEER/SITE LEAD Highly skilled and customer focused, with a flexible approach solving problems at short notice, supporting hardware for servers, LANS, PCS and laptops, as well as the development and delivery of in house projects.Providing executive support, able to organize and motivate others. Now looking forward to next stage in career within it support preferably within a leadership appointment or a move sideways into a more managerial role. EDUCATION PROFESSIONAL QUALIFICATION: ? Ccnp Route Certified (CSCO) ? CCNA CERTIFIED (CSCO) ? MCSE Conducted by CTTC (Pvt.,) Ltd ? Diploma in Merchandising from PHMA (IKK) ? Diploma in computer Hardware and networking ACADEMIC QUALIFIACATION ? Bachelor in Commerce ( in University Of Karachi. ? Intermediate in Science (Pre Engineering) H.S.C. From P.E.C.H.S College Karachi ? Matriculation in Science S.S.C From Gulshan-e-Fatima Karachi EXPERIENCE A AHMED INDUSTRIES KARACHI March – Present AS A NETWORK ADMINISTRATOTOR S Since March I Have Been Involved in maintaining server and 20 Client Pc’s Network Inbound Infrastructure and 3 remote site severs communication and Replications. Following Responsibilities are Under My Job. ? Responsible for all server, desktop PC and laptop related issues including routine administration. ? Monitoring VPN Connections Between Servers Through Isa Server ? Monitored and maintained network security. ? Ip Camera Configuration & Setting. CONSULATE OF BELIZE to SYSTEM SUPPORT ENGINEER Performs following issues in as given below ? Email and Internet Backup Issue ? To Maintain Computer Hardware And Networking. ? Carried out various PC rebuilds and software installations. ? Hardware experience a mix of HP/Compaq, Dell and IBM ? Solved network connectivity, MS Office and remote access problems ? To Handle Computer Hardware Problems. ? Resolving Software Application Problems Such as windows, office. THE COMPUTER SHOP TO as a Hardware Trouble Shooter and Sales man during this I was responsible for the following. ? Purchasing computer Goods ? Network Equipment ? Resolves Network Issues for client ? Computer Hardware and Software Trouble Shooter. ADVANCED TECHNICAL SKILLS AND KNOWLEDGE AREAS ? NETWORKING SKILLS: Installed & Configured Cisco Routers, Switched, Microsoft Windows configuring and Managing, DHCP, WINS, DNS Servers NAT OVER LOAD,ISA SERVER LAN Routing, DHCP relay agent using ? OPERATING SYSTEM: Installing and fully Operating Server , Server , Windows Vista, Windows Xp, Windows 98-me ? SOFTWARE: Microsoft Office, Outlook Express, internet ? HARDWARE: Assemble & worked on IBM and IBM Compatible like Dell, Compaq, HP, Gateway and other unbranded machines, Installation of SCSI & IDE Hard disk, Floppy Drives. CD ROM, CDR Drives and Zip Drives. Installation and configuration of sound Cards, Video Cards, Ethernet / Fast Ethernet Cards, Modem, Printers and Scanners etc. ACTIVITIES & AWARDS Playing Cricket News,Politics, IT NEWS Etc. PERSONAL INFORMATION: Father Name Mohammad Dawood Date of Birth 27 Dec Nationality Pakistani N.I.C. # Religion Islam Marital Status Married Contact No Email Skills AREAS OF EXPERTISE Network Administration Troubleshooting and Problem Solving Helpdesk Support Team Leadership Security Disaster Recovery Client Support File Management Certifications CCNP(ROUTE) CCNA (CISCO CERTIFIED NETWORK ASSOCIATE)
Karachi (Sindh)


Panasonic KX-TES 824Telephone System The Panasonic KX-TES824 is supplied configured for 3 lines and 8 extensions, and can be expanded to a maximum configuration of 8 lines and 24 extensions. DISA/Message on busy is a new feature as is Extension CLI (option) and USB for PC programming. The new Panasonic KX-TES824 offers a superb solution for most small to medium size businesses. Features include group working, system speed dials, personal speed numbers, internal / external music-on-hold, paging and auto-attendant. The KX-TES824 Control Unit provides an initial capacity for three exchange lines and eight extensions but with the addition of cards can easily expand up to eight exchange lines and twenty-four extensions. Extensions can be standard telephones, cordless phones or Panasonic System-Phones Please note: this system requires 1 x Panasonic KX-T display phone for programming (shown below) all other handset can be KX-T handsets or standard corded/cordless phones Up to 8 Analogue Lines (Maximum) Up to 24 Extensions (Maximum) Digital Or Analogue Handsets PC Based or Handset Programming Options Built in 1 Port DISA Telephone Engineer are able to Supply, Install and Maintain the entire range of Panasonic KX-TES Telephone Systems. For further information or advice on this product please call customer support on
Karachi (Sindh)

Rs 3.500


Now available jobs in Dubai. Needed: security guard, Electrical Technicians,Business marketing and Accounting, General labourer etc… You must be able to 1)Read and interpret 2)Confer with engineers and other personnel to implement operating procedures, resolve system malfunctions, and provide technical information. 3)Research and analyze customer design proposals, specifications, manuals, and other data to evaluate the feasibility, cost, and maintenance requirements of designs or applications. 4)Specify system components or direct modification of products to ensure conformance with engineering design and performance specifications. 5)Research, design, evaluate, install, operate, and maintain mechanical products, equipment, systems and processes to meet requirements, applying knowledge of engineering principles. 6)Investigate equipment failures and difficulties to diagnose faulty operation, and to make recommendations to maintenance crew. 7)Assist drafters in developing the structural design of products, using drafting tools or computer-assisted design/drafting equipment and software. 8)Provide feedback to design engineers on customer problems and needs. Job Description: Electrical Engineer 1)Confer with engineers, customers, and others to discuss existing or potential engineering projects and products. 2)Design, implement, maintain, and improve electrical instruments, equipment, facilities, components, products, and systems for commercial, industrial, and domestic purposes. 3)Operate computer-assisted engineering and design software and equipment to perform engineering tasks. 4)Direct and coordinate manufacturing, construction, installation, maintenance, support, documentation, and testing activities to ensure compliance with specifications, codes, and customer requirements. 5)Perform detailed calculations to compute and establish manufacturing, construction, and installation standards and specifications. 6)Inspect completed installations and observe operations, to ensure conformance to design and equipment specifications and compliance with operational and safety standards. 7)Plan and implement research methodology and procedures to apply principles of electrical theory to engineering projects. 8)Prepare specifications for purchase of materials and equipment.
Islamabad (Islamabad Capital Territory)

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