HOTEL TRAINING COURSE PROFESSIONAL AND GOVERNMENT DIPLOMAS IN ISLAMABAD

Whats app || 3 0 3 5 5 3 0 8 6 5 || 0 3 2 1 9 6 0 6 7 8 5 Hotel Training Course Overview Running a hotel is not an easy task. With turnovers, a competitive marketplace and high customer expectations, hotels have a lot on their plate. And we aren't talking about a buffet! An Oculus hotel training and mystery shopping program can help you bring your sales and reservations teams up to speed on what needs to get done to convert more reservations, upsell your rooms and sell more in-room dining. Our interactive sessions will take your hotel to the next level of customer service. You will move away from simply providing service, and towards creating experiences that leave lasting impressions on your guests. The hotel training program will allow hotel team members to "WOW" customers while they are still generating additional revenue through increased sales. In a hotel environment, learning needs to be a continuous process. Because the marketplace is already saturated with hotels, and hotel customers have higher expectations, your training program has to train your staff to "WOW" guests in every possible way. This is where a program from Oculus can help you! Oculus customers typically rank among the top 10 on review sites like tripadvisor.com, with over 80% of our clients ranking in the top 3. Customers are talking about Oculus clients' service levels because they go above and beyond. Do you want to be at the top of your competitive set? We can help you. Through ongoing customer service hotel training programs, combined with the feedback from in-person and telephone mystery calls, we can help you guide your team to service perfection. Your customers will be writing rave reviews. Our IMPRESS™ The GUEST hotel training program will help your team members understand: Why high customer service standards are required for the survival of the hotel. How a customer will think, and what their expectations are when staying at a hotel. How different customers react differently to the same situation. How to personally connect with all guests in a way they find appealing, and why this is important. Oculus hotel training is an innovative and fully customizable customer service and sales training program to help increase your hotel's bottom line! We know it works; customers have been switching from other training providers to Oculus. So what are you waiting for? What could your team walk out the door with? The ability to personally connect with customers. How to provide exceptional service within a time limit and in accordance to hotel SOPs. Advanced upselling skills. Advanced complaint management skills. The ability to establish rapport with customers to encourage their return stay. The ability to work together as a team to deliver consistent service. The ability to analyze the competition to ensure competitive service is being delivered. IPATS (Qadeer Road KRL Near Alfalah Bakers Khanna Pul Rawalpindi Cell: 3 3 1 5 1 4 5 6 0 1, 0 3 4 9 5 0 2 1 3 3 6 Whatsapp: + 923315145601 3 3 1 51 4 5 6 0 1 || 3 4 9 5 0 2 1 3 3 6 || Whats app || 3 0 3 5 5 3 0 8 6 5 || 0 3 2 1 9 6 0 6 7 8 5 3 3 1 51 4 5 6 0 1 || 3 4 9 5 0 2 1 3 3 6 || Whats app || 3 0 3 5 5 3 0 8 6 5 || 0 3 2 1 9 6 0 6 7 8 5 Location: Khanna Pul Qadeer Khan Road Near Alfalah Bakers Rawalpindi Views: 7