CUSTOMER SUPPORT SPECIALIST IN KARACHI
• Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 30 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Salary: upto Rs. 55,000/- • Transport: Conveyance will be provided. • Send us your CVs on: careers.pk@ibex.co *Email Subject should be “Customer Support Specialist International” Views: 91
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