Ibex

IBEX Global is hiring for Customer Service Executives Visit us every Monday to Friday 12PM - 5PM 119 ARCADIA BUILDING, 16TH EAST STREET, MAIN KORANGI ROAD, DHA PHASE I, KARACHI 75500, PAKISTAN. Be the next #FACEofIBEX Views: 264

IBEX Global - Vacancy Alert! ·         Title of the Job: Customer Support Specialist – International ·         Brief description of the job: ü  Timely preparation of rates and quotes for customers and overseas agents. ü  Collaborate and build relationships with customers to strengthen service competitiveness ü  Communicate timely correspondence back to customers, track and resolving any issues regarding product. ·         Timings: 9 hours shift ·         Requirements (Education): O-Level / A-Level / Intermediate / Bachelors ·         No. of Vacancies: 20+ ·         Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent  “ONLY”. ·         Ability to work in a blended operations and customer development role ·         Self-motivated, assertive, and respond to brand metrics. ·         Manages complex transactional or emotional customer situations promptly and professionally. ·         Ability to multi-task in a fast paced environment with rapidly changing priorities ·         Contributes to building a positive team spirit and puts success of team above their own interests. ·         If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. ·         Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus ·         Salary: upto Rs. 44,000/- ·         Transport: Conveyance will be provided. ·         Location: Karachi / Islamabad / Lahore Website http://ibexglobal.com.pk/careers/ no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Make outbound B2B calls to promote and sell the product/ service. Consolidate existing customer base while building new customer base Ensure customer follow-up all the time Handle customer needs and requirements Respond to customer inquiries and resolve Make inbound calls to promote and sell the product/service. Communicate timely correspondence back to customers, track and resolving any issues regarding product. Ensure customer follow-up all the time Handle customer needs and requirements Respond to customer inquiries and resolve Working Hours: 9 Requirements (Education): Minimum O’ Levels/Matriculation No. of Vacancies: 35 Skills & Abilities (4lines): Sales flare Patience Excellent communication skills in English Flexibility and adaptability Age limit: 35 Perks: Medical Insurance, Permanent Employment Status, PF, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus Gender: Male & Female Job Shift: Evening/Night Salary: 45k + uncapped commission Job Location: iBex Tower, Karachi Website http://pk.ibex.co no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Job Description: • Timely preparation of rates and quotes for customers and overseas agents. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely correspondence back to customers, track and resolving any issues regarding product. Skills & Abilities: • Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. Perks: • Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Send us your CVs on: careers.pk@ibex.co Website http://www.ibex.co/pakistan yes -- OK for recruiters to contact this job advertiser. yes -- Phone calls about this job are ok. no -- Reposting this message elsewhere is NOT OK. Telecommuting is ok.

Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International Website https://www.ibex.co/pakistan no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

We don’t create jobs, we make careers!’ IBEX Global - Vacancy Alert! • Title of the Job: Customer Service Specialist - International • Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 10 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transaction or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Salary: upto Rs. 44,000/- • Transport: Conveyance will be provided. • Send us your CVs on: careers.pk@ibexglobal.com *Email Subject should be “Customer Support Specialist – International” Views: 193

• Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 30 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Salary: upto Rs. 55,000/- • Transport: Conveyance will be provided. • Send us your CVs on: careers.pk@ibex.co *Email Subject should be “Customer Support Specialist International” Views: 91

‘We don’t create jobs, we make careers!’ Ibex. -- Vacancy Alert! • Title of the Job: Customer Support Specialist – International • Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 30 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transnational or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus • Salary: up to Rs. 55,000/- • Transport: Conveyance will be provided. Location: Shahrah -e-faisal Karachi *Email Subject should be “Customer Support Specialist International” Views: 74

GET NEW CAREER HEIGHTS, GET PROFESSIONAL TRAINING Digital Marketing Academy is the pioneer of digital marketing training in Pakistan. Digital marketing academy is Pakistan’s first digital marketing academy as a pioneer of digital marketing training in Pakistan, DMA helps professionals of leading brands like FPCCI, NBP, SSGC, SAIMA BUILDERS, IBEX, ARY DIGITAL, TV-ONE, BOL TV, AGHA KHAN UNIVERSITY,TRG, etc to understand the power of this media and excel in the industry. Digital Marketing Academy pleased to announce professional training and career counseling. Our objective is to make people skilled and create opportunities for them. We highly appreciate Entrepreneurship in Pakistan. No matter if you are graduate or master, whether you are fresh or professional if you are willing to excel in digital marketing, Digital Marketing Academy is here to provide you customize training as per your career need. Views: 2

o Title of the Job: Inbound Sales Executive o Brief description of the job: • Receive/Cater inbound calls to promote and sell the product/service. • Correspond with customers, track and resolving any issues regarding product/service. • Ensure customer follow-up all the time • Handle customer needs and requirements • Respond to customer inquiries and resolve o Working Hours: 9 o Requirements (Education): Minimum O’ Levels/Matriculation o No. of Vacancies: 30 o Skills & Abilities: • Sales flare • Patience • Excellent communication skills in English • Flexibility and adaptability o Age limit: 35 o Perks: Medical Insurance, Permanent Employment Status, PF, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus o Gender: Male & Female o Job Shift: Evening/Night o Salary: 55k + uncapped commission o Job Location: ibex Tower, Karachi o Pick & Drop Service Available Views: 111

• Receive/Cater inbound calls to promote and sell the product/service. • Correspond with customers, track and resolving any issues regarding product/service. • Ensure customer follow-up all the time • Handle customer needs and requirements • Respond to customer inquiries and resolve o Working Hours: 9 o Requirements (Education): Minimum O’ Levels/Matriculation o No. of Vacancies: 30 o Skills & Abilities: • Sales flare • Patience • Excellent communication skills in English • Flexibility and adaptability o Age limit: 35 o Perks: Medical Insurance, Permanent Employment Status, PF, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus o Gender: Male & Female o Job Shift: Evening/Night o Salary: 55k + uncapped commission o Job Location: ibex Tower, Karachi o Pick & Drop Service Available Views: 31

Brief description of the job: Timings: 9 hours shift Requirements (Education): O-Level / A-Level / Intermediate / Bachelors No. of Vacancies: 30 Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent  “ONLY”. Ability to work in a blended operations and customer development role Self-motivated, assertive, and respond to brand metrics. Manages complex transactional or emotional customer situations promptly and professionally. Ability to multi-task in a fast paced environment with rapidly changing priorities Contributes to building a positive team spirit and puts success of team above their own interests. If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus Salary: upto Rs. 55,000/- Transport: Conveyance will be provided. Send us your CVs on: [email protected] Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely correspondence back to customers, track and resolving any issues regarding product.   *Email Subject should be “Customer Support Specialist International” Website http://pk.ibex.co no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Brief description of the job: Timings: 9 hours shift Requirements (Education): O-Level / A-Level / Intermediate / Bachelors No. of Vacancies: 30 Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent  “ONLY”. Ability to work in a blended operations and customer development role Self-motivated, assertive, and respond to brand metrics. Manages complex transactional or emotional customer situations promptly and professionally. Ability to multi-task in a fast paced environment with rapidly changing priorities Contributes to building a positive team spirit and puts success of team above their own interests. If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus Salary: upto Rs. 55,000/- Transport: Conveyance will be provided. Send us your CVs on: [email protected] Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely correspondence back to customers, track and resolving any issues regarding product.   *Email Subject should be “Customer Support Specialist International” Website http://pk.ibex.co no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! Yes – This message may be reposted elsewhere.

o Make outbound B2B calls to promote and sell the product/service. o Consolidate existing customer base while building new customer base o Ensure customer follow-up all the time o Handle customer needs and requirements o Respond to customer inquiries and resolve o Working Hours: 9 o Requirements (Education): Minimum O’ Levels/Matriculation o No. of Vacancies: 30 o Skills & Abilities: • Sales flare • Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job. • Communication Skills: You will need to speak to customers about a product's different features, and answer any questions they might have. • Flexibility and adaptability o Age limit: 35 o Perks: Medical Insurance, Permanent Employment Status, PF, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus o Gender: Male & Female o Job Shift: Evening/Night o Job Location: Ibex Tower, Karachi Views: 86

Job Overview: Location: Karachi Salary: Up to PKR 40,000 Working Hours: 9 Job Shift: Morning & Evening Key Responsibilities: • Complete day-to-day image processing tasks • Contribute to team effort by accomplishing related results as needed • Edit images that identify a product according to the provided guidelines • Incorporate changes recommended into the final image • Review and proofread images before further processing • Use the appropriate colors, compositions, sizes etc. for each image Job Specification: • Intermediate or above • Excellent command in Adobe Photoshop & Lightroom • A keen eye for aesthetics and details • Ability to work methodically and meet deadlines Perks & Benefits: • Medical Insurance • Permanent Employment Status • PF & Overtime provided • Internal Job Posting • Annual Leaves • Leaves Encashment • Referral Bonus Send us your CV at careers.pk@ibex.co Email Subject: Image Editor

Job Title: Customer Support Specialist – International Job Overview: Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Location: Karachi, Lahore & Islamabad Salary: Up to PKR 55,000 Working Hours: 9 Job Shift: Rotational Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Perks & Benefits: • Medical Insurance • Permanent Employment Status • Provident Fund • Internal Job Opportunities • Annual Leaves • Leaves Encashment • Referral Bonus • Company Pick & Drop Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Job Overview: An Inbound Sales Specialist plays an important in achieving our ambitious customer acquisition and revenue growth objectives. S/he is comfortable receiving a healthy number of calls per day, generating interest, qualifying prospects, closing sales and ensuring monthly sales conversion benchmark. Location: Karachi Salary: PKR 55,000 + Unlimited Commission Working Hours: 9 Job Shift: Evening/Night Key Responsibilities: • Receive/Cater inbound calls to promote and sell the product/ service. • Correspond with customers, track and resolving any issues regarding product/service. • Ensure customer follow-up all the time • Handle customer needs and requirements • Respond and resolve customer inquiries • Identify Rapport Building Opportunities • Ensure monthly sales conversion benchmark • Being alert to upselling opportunity Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English • Excellent communication • Sales flare • Flexibility • Adaptability Perks & Benefits: • Medical Insurance • Permanent Employment Status • Provident Fund • Internal Job Opportunities • Annual Leaves • Leaves Encashment • Referral Bonus • Company Pick & Drop Send us your CV at careers.pk@ibex.co Email Subject: Inbound Sales Specialist no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.