Customer service support specialist

Job Title: Customer Support Specialist – International Job Overview: Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Location: Karachi, Lahore & Islamabad Salary: Up to PKR 55,000 Working Hours: 9 Job Shift: Rotational Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Perks & Benefits: • Medical Insurance • Permanent Employment Status • Provident Fund • Internal Job Opportunities • Annual Leaves • Leaves Encashment • Referral Bonus • Company Pick & Drop Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

‘We don’t create jobs, we make careers!’ Ibex. -- Vacancy Alert! • Title of the Job: Customer Support Specialist – International • Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 30 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transnational or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus • Salary: up to Rs. 55,000/- • Transport: Conveyance will be provided. Location: Shahrah -e-faisal Karachi *Email Subject should be “Customer Support Specialist International” Views: 74

• Title of the Job: Customer Support Specialist – International • Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 30 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transnational or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus • Salary: up to Rs. 55,000/- • Transport: Conveyance will be provided. *Email Subject should be “Customer Support Specialist International” Views: 116

• Title of the Job: Customer Support Specialist – International • Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 30 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transnational or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus • Salary: up to Rs. 55,000/- • Transport: Conveyance will be provided. *Email Subject should be “Customer Service Specialist International” Views: 19

Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International Website https://www.ibex.co/pakistan no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Brief description of the job:        Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely correspondence back to customers, track and resolving any issues regarding product. Timings: 9 hours shift Requirements (Education): O-Level / A-Level / Intermediate / Bachelors No. of Vacancies: 20+ Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent  “ONLY”. Ability to work in a blended operations and customer development role Self-motivated, assertive, and respond to brand metrics. Manages complex transactional or emotional customer situations promptly and professionally. Ability to multi-task in a fast paced environment with rapidly changing priorities Contributes to building a positive team spirit and puts success of team above their own interests. If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus Salary: upto Rs. 45,000/- Transport: Conveyance will be provided. Location: Karachi / Islamabad / Lahore Send us your CVs on: careers.pk@ibexglobal.co m *Email Subject should be “Customer Support Specialist International” hr /> Website http://ibexglobal.com.pk/ no -- Principals only. Recruiters, please don't contact this job advertiser. no -- Please, no phone calls about this job! yes -- Reposting this message elsewhere is OK. This is a contract job.

• Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 30 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Salary: upto Rs. 50,000/- • Transport: Conveyance will be provided. • Send us your CVs on: careers.pk@ibexglobal.com *Email Subject should be “Customer Support Specialist International” Views: 14

• Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 30 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Salary: upto Rs. 55,000/- • Transport: Conveyance will be provided. • Send us your CVs on: careers.pk@ibex.co *Email Subject should be “Customer Support Specialist International” Views: 91

Brief description of the job: Timings: 9 hours shift Requirements (Education): O-Level / A-Level / Intermediate / Bachelors No. of Vacancies: 30 Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent  “ONLY”. Ability to work in a blended operations and customer development role Self-motivated, assertive, and respond to brand metrics. Manages complex transactional or emotional customer situations promptly and professionally. Ability to multi-task in a fast paced environment with rapidly changing priorities Contributes to building a positive team spirit and puts success of team above their own interests. If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus Salary: upto Rs. 55,000/- Transport: Conveyance will be provided. Send us your CVs on: [email protected] Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely correspondence back to customers, track and resolving any issues regarding product.   *Email Subject should be “Customer Support Specialist International” Website http://pk.ibex.co no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Bayrozagar.com has the right customer service jobs in Pakistan. Companies from all over Pakistan post the jobs and vacancies on this platform. Candidates can search their dream customer service job in Pakistan through this website and can apply for the jobs easily. It is very simple to search and apply for the customer service jobs in Pakistan via bayrozgar.com. Call Center Representative Jobs, Client Services Officer Jobs, Appointment Setters Jobs, Customer Service Representative (CSR) Jobs, CSR Jobs, Call Center Agents Jobs, Customer Care Officer Jobs, and Customer Care Representative Jobs. Here are the Client Services, Customer Service Representative Jobs, Call Center Agents Jobs, Customer Sales Representative Jobs, Customer Service Representative Jobs, Customer Support Representative Jobs, Call Center and Customer Support jobs are included in the category of customer service jobs in Pakistan. Website http://www.bayrozgar.com/ no -- Principals only. Recruiters, please don't contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK. Telecommuting is ok.

We are looking for the best CSRs who are genuinely excited to help customers. If you’re patient, empathetic, and passionately communicative you are welcome to join us. The CSRs love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Customer Service Responsibilities list: • Manage large amounts of outgoing calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Requirements • Proven customer support experience or experience as a client service representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • High school degree We are hiring for night shift. Night shift: 10 pm to 7 am Starting salary is 20,000-25,000 plus commission. Walk in interviews from Monday to Friday between 2 pm to 8 pm. Email id: hr.asracommunication@gmail.com Contact # 0333-597-5498 Flat # 1, 2nd Floor, Hong Kong Plaza, Satellite Town, Commercial market, Rawalpindi Views: 22

Responsibilities: * Customer service skills. * Best Dealing skills. * Should complete the given tasks. * Best in Team work. Requirements: * Best communication skills. * Education must be above Matric. * Residence; Rawalpindi or Islamabad. * Should be Cooperative with Team. Rewards: * Best performer will get extra benefits. * Benefits can be in the form of Extra Income or Incentives. yes -- OK for recruiters to contact this job advertiser. yes -- Phone calls about this job are ok. Yes – This message may be reposted elsewhere.

We are looking for Customer Services / Support Officer for our F-8 Islamabad based office. Must have experience in dealing with inbound and outbound clients; Must know how to manage subordinates; Must know how to make quotations; Must know fluent English and Urdu; Call Centre experience will be a bonus. Knowledge of construction business and technical things like electrical and plumbing works will also be a bonus. Females are also encouraged to apply. We have two openings: One for Monday to Saturday (6 days a week); One for Saturday & Sunday only (2 days a week). Attractive salary (between 12,000 to 18,000 for Mon-Sat shift) and great working environment. Visit www.thehandyman.com.pk and click careers for more information. Or call 080042639. Website http://www.thehandyman.com.pk no -- Principals only. Recruiters, please don't contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

• Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 20+ • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Salary: upto Rs. 45,000/- Views: 8

• Brief description of the job: ? Timely preparation of rates and quotes for customers and overseas agents. ? Collaborate and build relationships with customers to strengthen service competitiveness ? Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors • No. of Vacancies: 10 • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Transport: Conveyance will be provided. • Send us your CVs on: careers.pk@ibexglobal.com Views: 1